SummitView Hospitality Solutions - Elevate Guest Experiences

This Privacy Policy describes how SummitView Hospitality Solutions collects, uses, and shares personal information of users of our site. SummitView Hospitality Solutions, located at 225 Liberty Street, 7th Floor, New York, New York 10281, USA, is committed to protecting your privacy. This policy applies to our online platform and the services we provide, including our online booking engine, property management system, channel management, revenue management, reporting and analytics, point of sale integration, customer relationship management, and back-office operations.

Information We Collect

We collect information in the following ways:

**Information You Provide Directly:** This includes information you provide when you register for an account, make a booking, request information, participate in forums or surveys, or otherwise interact with our site. This information may include your name, email address, postal address, phone number, payment information (such as credit card details), and any other information you choose to provide.
**Information Collected Automatically:** When you use our site, we automatically collect certain information about your device and usage. This information may include your IP address, browser type, operating system, referring URLs, device identifiers, pages visited, links clicked, and other usage information. We may use cookies, web beacons, and other tracking technologies to collect this information.
**Information from Other Sources:** We may receive information about you from other sources, such as hotels, online travel agencies, and marketing partners. This information may include your name, contact information, and booking details.

How We Use Your Information

We use your information for the following purposes:

**To Provide and Improve Our Services:** We use your information to provide you with the services you request, such as processing bookings, managing your account, and providing customer support. We also use your information to improve our site and services, develop new features, and personalize your experience.
**To Communicate with You:** We may use your information to send you transactional emails, marketing communications, and other information about our services. You may opt out of receiving marketing communications at any time.
**To Personalize Your Experience:** We may use your information to personalize your experience on our site, such as recommending hotels or displaying content that is relevant to your interests.
**To Protect Our Rights and Interests:** We may use your information to protect our rights and interests, such as detecting and preventing fraud, enforcing our terms of service, and complying with legal obligations.
**For Research and Analytics:** We may use your information for research and analytics purposes, such as understanding how users interact with our site and improving our services.

How We Share Your Information

We may share your information with the following categories of recipients:

**Service Providers:** We may share your information with third-party service providers who provide services on our behalf, such as payment processing, data analytics, email marketing, and customer support. These service providers are contractually obligated to protect your information and may only use it for the purposes for which we disclose it to them.
**Hotels and Other Travel Partners:** We may share your information with hotels and other travel partners in order to process your bookings and provide you with the services you request.
**Business Partners:** We may share your information with business partners who offer products or services that may be of interest to you.
**Legal Authorities:** We may disclose your information to legal authorities if required to do so by law or legal process.
**Other Third Parties:** We may share your information with other third parties with your consent or as otherwise permitted by law.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include physical, technical, and administrative safeguards. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention

We will retain your information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights with respect to your personal information:

**Access:** You have the right to access the personal information we hold about you.
**Rectification:** You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
**Erasure:** You have the right to request that we erase your personal information.
**Restriction of Processing:** You have the right to request that we restrict the processing of your personal information.
**Data Portability:** You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another controller.
**Objection:** You have the right to object to the processing of your personal information.
**Right to Withdraw Consent:** If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at SummitView Hospitality Solutions, 225 Liberty Street, 7th Floor, New York, New York 10281, USA.

Children's Privacy

Our site is not directed to children under the age of 16. We do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address above.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your information is protected when it is transferred internationally.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our service after the posting of changes constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at:

SummitView Hospitality Solutions 225 Liberty Street, 7th Floor, New York, New York 10281 USA